LYNTRA TERMS OF SERVICE

1. Agreement and Scope

These Terms of Service ("Terms") constitute a legally binding agreement between you and Lyntra, Inc. ("Lyntra," "we," "us," or "our") governing your access to and use of Lyntra's websites, applications, integrations, pilot programs, early-access features, and related services (collectively, the "Service").

By creating an account, clicking to accept these Terms, or accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use the Service.

The Service may be provided directly to individual students or through a university, college, or other educational organization ("Educational Organization"). If Lyntra enters into a separate written agreement with an Educational Organization, that agreement will control to the extent it conflicts with these Terms regarding institution-sponsored deployments, institution-controlled data, fees, or other organizational responsibilities.

2. About Lyntra and the Service

Lyntra is an AI-powered academic execution platform designed to help students organize, plan, and complete their academic work more effectively. Depending on the features you use, the Service may help you:

• Break assignments into manageable tasks
• Create personalized study schedules and weekly plans
• Adapt schedules when deadlines or circumstances change
• Track progress toward academic goals
• Provide explanations, planning guidance, and learning support
• Connect tasks to assignment instructions and rubrics where available

Lyntra is not a homework-completion service, an official learning management system, a gradebook, or a substitute for your instructors, academic advisors, tutors, accessibility professionals, or other qualified professionals. Lyntra does not guarantee any grade, course outcome, academic standing, or educational result.

The Service may evolve over time as we improve features, integrations, safeguards, AI capabilities, and supported functionality.

3. Eligibility and Authority

You must meet the following requirements to use the Service:

• Age: You must be at least 18 years old.
• Eligibility: The Service is intended primarily for students enrolled in accredited higher education institutions and authorized education professionals.
• Authorization: You may only connect educational accounts, calendars, or other third-party services that you are authorized to access and use.
• Accuracy: You must provide accurate, current, and complete information when creating and maintaining your account.
• Authority: If you use the Service on behalf of an Educational Organization or another entity, you represent that you have the authority to accept these Terms on its behalf.

By accessing or using the Service, you represent and warrant that you satisfy these eligibility requirements. Educational Organizations may not provision the current public version of the Service to users under 18 years of age.

4. Accounts and Account Security

You must provide accurate, current information and keep it updated. Lyntra may use an external authentication provider, institution-provided single sign-on, or another approved sign-in method. You may not share your account, allow another person to impersonate you, or use another person's credentials.

You are responsible for reasonable steps to protect your account and devices. Notify Lyntra promptly at cloud@lyntra.net if you suspect unauthorized access, credential compromise, or other security concerns. Lyntra may require identity verification, multi-factor authentication, credential reset, or other security measures when reasonably necessary.

If an Educational Organization provisions or sponsors your account, it may manage eligibility, access, affiliation, and certain authorized settings. It does not receive your private authentication credentials from Lyntra.

5. Authorized Integrations and Connected Information

Lyntra supports multiple ways to add academic information. No single connection method is required. Available options depend on the student's choice, the Educational Organization's approval, provider permissions, and the current Service configuration.

Institution-authorized learning-platform connection. A read-only API, developer key, or comparable approved integration may provide selected course names, assignments, instructions, rubrics, materials, due dates, and calendar events. Where student names, rosters, grades, or submissions are not needed, Lyntra is designed not to request them.

iCalendar (iCal) feed. A student or Educational Organization may connect an iCal feed to import assignment dates, deadlines, and academic calendar events. An iCal feed generally does not provide complete assignment instructions, rubrics, or course materials.

Browser extension or plug-in. A student may intentionally import selected assignment pages, instructions, rubrics, or course materials from supported sites. The extension is not intended to collect general browsing history, unrelated pages or tabs, passwords, payment information, or unrelated personal information.

Supported calendar connection. A student may connect a supported calendar to add class schedules, work shifts, meetings, commitments, and available time.

Manual entry or upload. A student may type or paste assignments, deadlines, schedules, commitments, instructions, progress, and blockers, or upload selected course materials and rubrics.

Lyntra's learning-platform and calendar connections are designed to request minimum necessary permissions and operate read-only by default. Lyntra does not write grades, submissions, messages, or activity records back to an official learning platform unless a future feature is separately disclosed, authorized, tested, and enabled.

You may connect only accounts, courses, calendars, materials, and content that you are authorized to access. You may not use an integration or browser extension to capture unrelated pages, another person's information, confidential institutional information outside the authorized educational purpose, passwords, payment information, health information, or other sensitive information that Lyntra does not request.

Disconnecting an integration stops future synchronization. Previously synchronized information remains subject to the Privacy Policy, account settings, applicable institutional instructions, and verified deletion requests.

6. Artificial Intelligence and Model Processing

Lyntra's core production application is hosted on Amazon Web Services ("AWS"). For approved academic-execution features, Lyntra may process a limited AI request through an approved model available through Amazon Bedrock or directly through an approved Google Gemini model using the paid Gemini API.

AI features may generate next steps, task breakdowns, adaptive plans, time estimates, concepts to apply, rubric-linked checkpoints, explanations, reasoning prompts, understanding checks, or feedback on student-selected work. Lyntra is designed to send only the context reasonably needed for the selected feature and to exclude direct identifiers and unrelated information when they are not needed.

AI outputs may be incomplete, inaccurate, outdated, or inappropriate for a particular course or assignment. You must review outputs, exercise your own judgment, and follow instructor, course, institutional, and academic-integrity requirements. Do not rely on Lyntra as the sole basis for an important academic, accessibility, disciplinary, financial-aid, health, legal, or safety decision.

Do not submit unnecessary sensitive information, including disability diagnoses, accommodation records, medical information, government identifiers, financial-account information, passwords, or another person's confidential information. Lyntra's handling of personal information and AI processing is described in the Privacy Policy and AI Processing and Cloud Security Notice.

7. Academic Integrity and Responsible Learning

Permitted uses include organizing authorized coursework, identifying a next step, breaking an assignment into manageable work, building or adapting a weekly plan, learning a concept, receiving reasoning guidance, checking understanding, connecting work to a rubric, and receiving feedback on a student-selected draft or solution when allowed by the applicable course.

You may not use Lyntra to impersonate a student, secretly complete or submit graded work on another person's behalf, obtain or distribute unauthorized answers, complete a live exam or restricted assessment, plagiarize, conceal prohibited AI use, or violate an instructor's or institution's academic-integrity rules.

Academic-integrity rules vary by course and institution. You are responsible for determining what assistance is allowed and for disclosing AI assistance when required. Lyntra may limit, block, or suspend features or accounts used to circumvent safeguards or facilitate academic misconduct.

Lyntra does not automatically report suspected academic-integrity violations to an Educational Organization. Information may be disclosed only as authorized by the applicable institutional agreement, directed by the user, required by law, or reasonably necessary to protect the security, rights, or safety of users, Lyntra, an Educational Organization, or others.

8. Acceptable Use

You may not:

• Access, test, scan, probe, or interfere with accounts, systems, networks, models, safeguards, or data without written authorization
• Introduce malware, malicious code, denial-of-service activity, or other harmful material
• Scrape, crawl, copy, extract, or automate access except through features and interfaces Lyntra expressly provides or authorizes
• Reverse engineer, decompile, disassemble, discover source code, extract model weights, replicate protected workflows, or circumvent technical restrictions, except to the limited extent such restriction is prohibited by law
• Use the Service or its outputs to infringe intellectual-property, privacy, confidentiality, publicity, or other rights
• Upload content you do not have the right to use, including restricted test banks, stolen credentials, or unlawfully obtained course materials
• Harass, threaten, exploit, discriminate against, or harm another person
• Use the Service for an unlawful, fraudulent, deceptive, or unauthorized commercial purpose
• Resell, sublicense, share, or provide access to the Service unless a written Lyntra agreement permits it
• Use Lyntra activity or AI output as the sole basis for grading, admissions, accommodations, discipline, employment, financial aid, or another high-impact decision about a person
• Misrepresent your identity, eligibility, institution, affiliation, or authority

9. User Content and Course Content

"User Content" means information or material you submit, upload, select, connect, save, or create through the Service, including schedules, commitments, questions, notes, course excerpts, draft excerpts, progress information, and feedback. You retain the rights you have in User Content. Lyntra does not acquire ownership of your coursework or personal information.

You grant Lyntra and its approved service providers a limited, non-exclusive, worldwide, royalty-free license to host, copy, transmit, process, display, and otherwise use User Content only as reasonably necessary to provide, secure, support, maintain, and improve the Service in accordance with the Privacy Policy and any applicable institutional agreement. This license ends when the content is deleted, subject to lawful retention, security records, backups, and the applicable agreement.

You represent that you have the rights and authorization needed to provide User Content and permit the processing described in these Terms. You remain responsible for your submissions and for complying with copyright, confidentiality, academic-integrity, and institutional requirements.

Lyntra may create and use aggregated or de-identified information as described in the Privacy Policy. Lyntra will not attempt to re-identify information that has been properly de-identified for evaluation or service improvement.

10. Feedback

If you voluntarily provide product ideas, suggestions, comments, or other feedback, you grant Lyntra a perpetual, irrevocable, worldwide, royalty-free right to use that feedback to develop, improve, market, and operate Lyntra without compensation or obligation. This feedback license does not authorize Lyntra to use identifiable student information contrary to the Privacy Policy or an institutional agreement.

11. Privacy, Security, and Educational Records

Lyntra's Privacy Policy explains the categories of information collected, how information is used and disclosed, AI processing, retention, deletion, user choices, and security practices. The Privacy Policy is incorporated into these Terms.

For an Educational Organization-sponsored deployment, the organization may remain responsible for institution-controlled education records and may provide instructions through a written agreement. Lyntra may be treated as a FERPA school official only when the institution determines that the applicable legal conditions are met and Lyntra remains under the institution's direct control regarding the use and maintenance of education records.

No online service can guarantee absolute security. Lyntra uses safeguards designed for the nature of the information processed, but you use the Service with the understanding that security incidents, outages, provider failures, and unauthorized activity remain possible.

Report suspected vulnerabilities privately to cloud@lyntra.net. Do not exploit a vulnerability, access data that is not yours, disrupt the Service, or publicly disclose technical details before Lyntra has had a reasonable opportunity to investigate and remediate the issue.

12. Educational Organization-Sponsored Use

An Educational Organization may sponsor, provision, or manage accounts; determine who is eligible; approve integrations; configure authorized reporting; and discontinue sponsored access. Its separate agreement may define what administrators or support professionals can see, retention and deletion requirements, security obligations, fees, and implementation responsibilities.

Authorized organization dashboards should use aggregated or de-identified information when possible. Individual-level information may be available only as permitted by the deployment, user direction, institutional authorization, applicable agreement, and law.

Educational Organizations must not use Lyntra as a substitute for professional judgment or an individualized process concerning grades, accommodations, eligibility, discipline, employment, financial aid, or other high-impact decisions.

If sponsored access ends, you may lose access to organization-provided features or data. Any continued direct account access, export, conversion, or deletion is subject to the applicable agreement and Privacy Policy.

13. Fees, Subscriptions, and Pilot Access

Lyntra may offer free access, institution-sponsored access, pilot access, limited trials, one-time purchases, or paid subscriptions. The price, included features, billing period, renewal terms, and any material restrictions will be shown at purchase or stated in the applicable order form or agreement.

If you select a recurring subscription, you authorize the disclosed recurring charges until you cancel. You may cancel using the method presented in the Service or at purchase, or by contacting francopastor@lyntra.net. Unless stated otherwise at purchase or required by law, cancellation takes effect at the end of the current paid billing period and does not provide a refund for a period already charged.

Lyntra will not charge an individual user without the user's affirmative authorization. If payment processing is enabled, Lyntra or an approved payment provider may process billing and payment information. You must provide accurate billing information and are responsible for applicable taxes except taxes based on Lyntra's income.

Lyntra may change prices prospectively. For an active recurring consumer subscription, Lyntra will provide reasonable advance notice before a price change takes effect. Institutional fees and renewal terms are governed by the applicable order form or agreement.

14. Third-Party Services

The Service depends on third-party infrastructure, AI services, authentication, integrations, communication tools, and other providers. Current material processing may include AWS, Amazon Bedrock, and the paid Google Gemini API, as described in Lyntra's privacy and security notices.

A third-party service may have its own terms and privacy practices. You must comply with the terms governing accounts and content you connect. Lyntra is not responsible for a third party's independent service, content, availability, or actions, but Lyntra remains responsible for its own contractual and legal obligations concerning its selection and use of service providers.

15. Lyntra Intellectual Property

Lyntra and its licensors own the Service and its software, user interface, branding, logos, documentation, proprietary workflows, orchestration, prompt structures, and other Lyntra materials, excluding User Content and third-party technology.

Subject to these Terms, Lyntra grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for its intended educational purpose. No other right or license is granted.

Third-party foundation models, open-source components, learning platforms, and other technology remain owned by their respective providers and may be subject to separate licenses.

You may not use Lyntra's name, logo, or marks in a way that suggests sponsorship, endorsement, or affiliation without written permission.

16. Copyright and Content Complaints

Lyntra respects intellectual-property rights. If you believe content made available through Lyntra infringes your rights, send a detailed notice to francopastor@lyntra.net identifying the protected work, the allegedly infringing material, its location, your contact information, your good-faith belief, and a statement that the information is accurate and that you are authorized to act.

Lyntra may remove or restrict content, disable access, request additional information, or terminate repeat infringers when appropriate. Knowingly submitting a materially false claim may create legal liability.

17. Pilot, Beta, and Early-Access Features

A pilot, beta, preview, prototype, or early-access feature may be incomplete, contain defects, change materially, have limited support, or be discontinued. It may not be suitable for high-stakes or production reliance.

Unless a written agreement states otherwise, no service-level commitment, uptime guarantee, feature-continuity promise, or support-response time applies to pilot, beta, or free access. Feedback may be used under Section 10.

18. Service Availability and Changes

Lyntra may maintain, update, replace, limit, suspend, or discontinue all or part of the Service. Lyntra will use reasonable efforts to provide notice of a material discontinuation when practical, but emergency security, legal, provider, or operational changes may occur without advance notice.

An Educational Organization's written agreement controls any committed service level, support obligation, implementation scope, or change-control requirement for that deployment.

19. Suspension and Termination

You may stop using the Service at any time and may request account deletion as described in the Privacy Policy. Ending use does not automatically cancel an active paid subscription unless you complete the applicable cancellation process.

Lyntra may suspend, restrict, or terminate access if you materially violate these Terms, create a security or legal risk, misuse the Service, fail to pay applicable fees, infringe rights, or if Lyntra is required to act by law or an Educational Organization's authorized instruction. When reasonable, Lyntra may provide notice and an opportunity to cure, but immediate action may be taken to protect users, information, systems, or legal rights.

Upon termination, your right to use the Service ends. Data handling follows the Privacy Policy and any applicable institutional agreement. Sections that by their nature should survive, including ownership, feedback, disclaimers, liability limitations, dispute resolution, and miscellaneous provisions, remain effective.

20. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." LYNTRA DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND SECURITY.

LYNTRA DOES NOT WARRANT THAT THE SERVICE OR AI OUTPUTS WILL BE ERROR-FREE, COMPLETE, CURRENT, UNINTERRUPTED, SECURE, OR APPROPRIATE FOR EVERY COURSE, STUDENT, ASSIGNMENT, OR INSTITUTION. LYNTRA DOES NOT GUARANTEE IMPROVED GRADES, COMPLETION OF AN ASSIGNMENT OR COURSE, REDUCED STRESS, RETENTION, ACCESSIBILITY OUTCOMES, OR ANY OTHER ACADEMIC RESULT.

LYNTRA IS NOT A MEDICAL, MENTAL-HEALTH, LEGAL, FINANCIAL, EMERGENCY, OR CRISIS SERVICE. SEEK QUALIFIED HELP FOR THOSE NEEDS.

Some jurisdictions do not allow certain warranty disclaimers, so some exclusions may not apply to you.

21. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYNTRA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, REVENUE, OPPORTUNITY, GOODWILL, ACADEMIC STANDING, OR USE, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYNTRA'S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID DIRECTLY TO LYNTRA FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) US$100.

These limitations do not apply to liability that cannot lawfully be limited, and they do not limit rights available under applicable consumer-protection law. A separate written agreement with an Educational Organization may provide different liability terms for that organization.

22. Responsibility for Organizational Use and Misuse

If you use the Service on behalf of an organization, that organization is responsible for claims arising from its unauthorized content, unlawful instructions, or material breach of these Terms and may have indemnification obligations under a separate agreement.

An individual consumer is responsible for losses caused by the consumer's intentional unlawful conduct, unauthorized content, infringement, fraud, or willful misuse of the Service to the extent permitted by law. Nothing in this section creates an obligation that applicable law does not permit.

23. Dispute Resolution, Arbitration, and Class-Action Waiver

Please read this section carefully. It affects how disputes are resolved and includes an individual arbitration agreement and class-action waiver.

Informal resolution. Before starting arbitration or litigation, you and Lyntra agree to send a written notice describing the dispute and requested relief to the other party and attempt in good faith to resolve it for 30 days. Notices to Lyntra must be sent to cloud@lyntra.net.

Individual arbitration. Except for the exceptions below, a dispute arising from or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its then-current Consumer Arbitration Rules and Mediation Procedures. The arbitration agreement must be administered consistently with the AAA Consumer Due Process Protocol. Hearings may be conducted remotely or in another format permitted by the applicable rules.

Fees. Consumer filing fees and Lyntra's payment obligations will be allocated under the applicable AAA rules and fee schedule. Lyntra will pay the business share of fees required by those rules. If AAA declines to administer the dispute because Lyntra has not complied with applicable consumer-clause or fee requirements, either party may elect to proceed in a court of competent jurisdiction.

Exceptions. Either party may bring an individual claim in small-claims court if eligible. Either party may seek temporary or injunctive relief in court to prevent unauthorized access, security abuse, infringement, misappropriation, or misuse of intellectual property or confidential information. You may also report concerns to a government agency.

No class proceedings. Disputes must be brought only on an individual basis. Neither party may participate as a plaintiff or class member in a class, consolidated, collective, or representative proceeding, except where applicable law does not permit this waiver. The arbitrator may award relief only to the individual party seeking relief.

Opt-out. You may opt out of this arbitration agreement by emailing francopastor@lyntra.net within 30 days after first accepting these Terms. The notice must include your full name, account email, and an unambiguous statement that you opt out of arbitration. Opting out does not affect the remaining Terms.

Jury-trial waiver. To the extent a dispute proceeds in court, you and Lyntra knowingly waive a jury trial to the extent permitted by law.

Institutional agreements. This consumer arbitration section does not replace dispute terms in a separate signed agreement between Lyntra and an Educational Organization.

24. Governing Law and Court Venue

These Terms are governed by Wisconsin law, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the arbitration section. Mandatory consumer protections of the state where you reside continue to apply when they cannot be waived.

For a dispute not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Dane County, Wisconsin, unless applicable law requires another venue.

25. Changes to These Terms

Lyntra may update these Terms to reflect changes in the Service, providers, law, security requirements, or business practices. Lyntra will post the revised Terms, update the effective date, and provide additional notice when a change is material and notice is required.

A material change will apply prospectively from the stated effective date. A change to the arbitration section will not apply to a dispute first asserted before the change becomes effective. Organization-sponsored deployments remain subject to any applicable notice and change-control terms in the organization's written agreement.

If you do not agree to revised Terms, you must stop using the Service and cancel any applicable subscription. Continued use after the effective date constitutes acceptance where permitted by law.

26. Miscellaneous

Entire agreement. These Terms, the Privacy Policy, and any terms presented at purchase or in an applicable written agreement form the agreement governing your use of the Service.

Order of precedence. A signed Educational Organization agreement or order form controls over these Terms for the specific institutional deployment to the extent of a conflict. The Privacy Policy and data processing addendum control concerning personal information and institution-controlled data.

Severability. If a provision is unenforceable, it will be enforced to the greatest extent permitted and the remaining provisions remain effective.

No waiver. A failure to enforce a provision is not a waiver.

Assignment. You may not assign these Terms without Lyntra's written consent. Lyntra may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or by operation of law, subject to applicable privacy and contractual obligations.

No agency. These Terms do not create an employment, agency, partnership, fiduciary, franchise, or joint-venture relationship.

Force majeure. Lyntra is not responsible for delay or failure caused by events beyond its reasonable control, including provider outages, internet failures, natural disasters, labor disputes, war, civil disorder, government action, or widespread cyberattack.

Headings. Headings are for convenience and do not limit the meaning of a provision.

27. Contact Information

If you have questions about these Terms, please contact us at:

Lyntra, Inc.
Attn: Legal and Privacy
4710 Sheboygan Avenue
Madison, Wisconsin, United States
Terms and Legal: francopastor@lyntra.net
Privacy and Security: cloud@lyntra.net

BY USING LYNTRA, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.